| Type |  Book |
| ชื่อเรื่อง | Interlibrary loan/document delivery and customer satisfaction : strategies for redesigning services / Pat L. Weaver-Meyers, Wilbur A. Stolt, Yem S. Fong, editors |
| ISBN | 078900304X (pbk.) 1,950 |
| พิมพลักษณ์ | New York : Haworth Press, 1996 |
| รูปเล่ม | 265 p. : ill |
| หัวเรื่อง | Document delivery -- Middle West [] |
| | Document delivery -- United States [] |
| | Interlibrary loans -- Middle West [] |
| | Interlibrary loans -- United States [] |
| | Libraries -- User satisfaction -- United States [] |
| | Library user satisfaction -- Middle West [] |
| | Research libraries -- Middle West [] |
| | Research libraries -- United States [] |